Then, click the Import button for the SSL certificate to be installed. crt files, provide the keystore file and the password and select the upload method for the intermediate/root certificate. jks files, provide the keystore password and click the Import button for the SSL certificate to be installed. Note that you can select only files that have the. On the screen displayed, browse to the certificate files and select the primary or domain certificate file.Go to Admin > General Settings > Import SSL Settings.Download the certificate files from the CA to the location of your keystore (sdp.keystore).Step 3a: Install the SSL Certificate from the ServiceDesk Plus MSP UI NOTE: You can install the SSL certificate either from the UI or manually. In the above command is the alias name provided when creating the keystore, key.csr is the name of the CSR file that will be created after the command is executed. Keytool -certreq -alias -file key.csr -keystore sdp.keystore Please follow the steps given below to create the CSR file.įrom the location \ jre \ bin execute the below command. CSR (Certificate Signing Request) file is temporary and should be submitted to a CA to receive CA-Signed Certificate files. This backed up keystore can be used if the certificate installation goes wrong or when you renew your certificates the next year. NOTE: We request you to make a backup copy of the sdp.keystore file before installing the Certs. Your keystore file named sdp.keystore is now created in your current working directory. Make sure to remember the password you choose. Try giving the password same as your key password. On entering the required information, confirm that the information is correct by entering 'y' or 'yes' when prompted.Īt the end of executing the above command, you will be prompted to enter keystore password. If you are ordering a Wildcard Certificate, the command must begin with the * character. When it asks for first and last name, this is NOT your first and last name, but rather it is your Fully Qualified Domain Name for the site you are securing. NOTE: Please note that the Password should not contain $ symbol. You will then be prompted to choose a password for your keystore. Keytool -genkey -alias or -keyalg RSA -keysize 2048 -keystore sdp.keystore If your vendor requires a CSR of size 2048 please use the command given below. Keytool -genkey -alias or -keyalg RSA -keystore sdp.keystore keystore file follow the below steps,įrom the location \ jre \ bin execute the command csr file will include information provided by the individual who creates the. NOTE: In all the images, replace the highlighted text with the alias name you want to use for ServiceDesk Plus MSP.īefore requesting for a certificate from a CA, you need to create tomcat specific ".keystore" file and ".csr" file. Step 3a: Install the SSL Certificate from the ServiceDesk Plus UI The steps involved in configuring ServiceDesk Plus MSP to use the SSL are as given below. Steps to install SSL in ServiceDesk Plus MSP You can use keytool (bundled with Java) to create your certificates, get them signed by a CA and use them with ServiceDesk Plus MSP. To make ServiceDesk Plus MSP server identify itself correctly to the web browser and the user, you need to obtain a new signed certificate from a CA for the ServiceDesk Plus MSP host. Thus, while connecting to ServiceDesk Plus MSP, you need to manually verify the certificate information and the hostname of ServiceDesk Plus MSP server carefully and should force the browser to accept the certificate. This self-signed certificate will not be trusted by the user browsers. But it requires a SSL (Secure Socket Layer) Certificate signed by a valid Certificate Authority (CA).īy default, on first time start-up, it creates a self-signed certificate. ServiceDesk Plus MSP can run as a HTTPS service. Steps to install SSL in ServiceDesk Plus MSPĬommands to install certificates of some common vendors
0 Comments
Leave a Reply. |